Camera stops taking pictures

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14 comments

  • John Lockburner

    Any chance the SD card is getting full and overwrite isn't turned on? It also could be a bad SD card.

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  • Elizabeth Swoope

    Like Johnny, I would suspect the SD card. Make sure that it is “to spec”. I have had at least a couple of cameras that stopped sending pics when the card got full even when I had overwrite on. Had one this weekend and another with a card that apparently was acting goofy because both cameras quit working and then I used the app’s format command and both started working.

    https://support.spartancamera.com/hc/en-us/articles/360040555453-SD-card-information-and-recommendations

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  • Jeff Morlan

    I will double-check the overwrite setting tomorrow 

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  • Elizabeth Swoope

    Eve if overwrite is on (and it probably is, look at the settings in the app), the card may be full and overwrite may not be working. Look at the stats report. If the free space on the card is a very small number (less than 200MB), be suspicious.

    Does your camera have the Format button on the status report page?

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  • Jeff Morlan

    Overwrite is on in the field and on in the app, I replaced the 32 G scan disc with another and reformatted it...I would think I will have to give it a few weeks to see if it helped or not because it has been taking a few weeks for it to quit .

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  • Jeff Morlan

    The camera worked fine again until Apr 11  this is the 3rd time I had to go get the camera started again during May it will probably happen again I have had 9 cameras and this is the only one that I have ever had this issue with at least the camera is close to my house and I don't have to go for a drive through the woods to get it working again 

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  • John Lockburner

    Are they all the same model? Does this one still send a status report once a day?

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  • Elizabeth Swoope

    What does the status report show when that one stops working? Does it show anything unusual about the SD card?

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  • Jeff Morlan

    The camera made it 18 days and it quit taking pictures yesterday a little bit before noon here is the status report.

     

     

    Voltage: 5.7   
    Battery: 5   
    Signal: 5   
    SD Free: 66%   
    Temp: 50F   
    Firmware: DSP:2019/11/22-19:21:09
    MCU:RL190411   
    Photos Monthly: 3811   
    Photos Lifetime: 49792   

     

     

     

     

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  • Elizabeth Swoope

    Are you running the app? If so, can you please post the status report from the app. It should have info about the SD card that may be helpful.

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  • Jeff Morlan
    1. Update2020-05-08 00:00:31Card Size31,155 MBCard Space20,654 MB 66%Temp50FTimezoneUTC-04:00Photos Lifetime49792Photos Current Month3811
      InformationDSP:2019/11/22-19:21:09 MCU:RL190411 
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  • Elizabeth Swoope

    Screen shot from the app, like this:

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  • John Lockburner

    OK, the camera sent a status report so it's still communicating it's just not sending pictures for some reason. Jeff, can you email me your portal log in information so I can take a look at things for you? My email is johnny.lockburner@spartancamera.com

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