Several Camera Problems GC ATTB-KT

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LANCE PHILLIPS

I have 4 of these cameras in all.   When I went to get them going again since Feb I have had problems.   I am testing these in the same location at my house.   They are not in the field.

Both cameras ( 2  & 4 ) have and do all of the following.   I used the same SIM and SD cards in 3 all 3 cameras in the same place at my house.  They work fine in Camera 1 which is working and sendings pics.

Latest Firmware

Full Battery Strength

sim card has in 16GB with a speed of 85

Motion Detection works with the green light on setup

I have defaulted both camera and formatted SD in each one.

 

Camera 2 problems

Has 4 bars signal, says system busy in hello test and will not register.

 

Camera 4 problems

Will not pick up any signal at all.  This camera was working in the field until a few days ago and I picked it up and brought it back home.

 

 

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  • John Lockburner

    Where are you getting your data from?

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  • Elizabeth Swoope

    Are you using the app? If so, are the cameras on the app? On camera 2, are there any pending commands? Camera only needs to be registered if you deleted it from your account. If it’s still on your account, there’s no reason to register.

    I would still try a different SD card, format in camera. Sometimes a card works in one camera but not in another.

    Have you checked/swapped antennas? Are you using AT&T Buy-A-Session or Spartan for data? (Guessing BAS because these are older cameras.)

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  • LANCE PHILLIPS

    My data is from ATT buy a session.  Camera 4 is on the app and camera 2 had been deleted from it.  Thats why I was trying to add it back.  At the end of the season after data expired I would delete them.   The camera 4 did the same thing a few weeks ago when it quit working.  I brought it home and turned it off and on. changed SD cards, left it on the desk and it started sending pics again.  I will try a different SD card, but Im using the same ones I always used in the cameras.  For the testing I am using the Scan disk brand.

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  • Elizabeth Swoope

    SD cards do go bad.

    There is no reason to delete a camera from the app unless you sell it or retire it. If you don’t want to see it on the app, just hide it until you are ready to use it again.

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  • John Lockburner

    Go into the cameras menu to diagnostics and APN, it will ask for a password, enter 1-2-3-4. Once in there the APN is probably set to APNbl or APNbr, whichever one it is change it to the other one. Hit the OK button when asked to save the change and back out to the main screen where you can see what the camera is looking at on the screen. Then turn the camera off and back to set up and see if it finds signal and connects.

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  • LANCE PHILLIPS

    Got camera 4 working.  I did change the apn from BL to BR.  That did not

    work on either camera, so I changed the antenna.  Pretty sure that was the problem.   Still cant get 2 to work.

    Thanks or the help!

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