web portal

mark zemke

July 14, 2020 12:09

I have the GC-LR4b2. The web portal will not let me adjust settings on computer, but i can use mobile app and it works. Any idea's on this issue

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9 comments

John Lockburner

July 14, 2020 12:24
Do you have a settings update pending?
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mark zemke

July 14, 2020 12:28
No, but I just brought the camera back online after 5 months of down time
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John Lockburner

July 14, 2020 12:31
When you check the command history on the portal does it show the changes that you're making from the app? New pictures showing on the portal?
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mark zemke

July 14, 2020 14:04
yes. I also get signal strength and battery reading
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John Lockburner

July 14, 2020 14:22
Have you tried using a different browser or from a different device?
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mark zemke

July 14, 2020 14:29
I have the app on my cell phone and it all works from there
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John Lockburner

July 14, 2020 14:31
That's good but it should work from the online portal as well.
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mark zemke

July 14, 2020 14:44
you would think but no go
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John Lockburner

July 14, 2020 14:45
If you'd like email me your log in information and I will take a look and see if we can figure this out. My email is johnny.lockburner@spartancamera.com
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