Can't add Verizon data plan

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Permanently deleted user

• August 03, 2020 00:09

I am trying to set up camera and when tested it states that it can't connect to the network.  I tried purchasing a Verizon data plan but as soon as I enter all of the information and IMEI code, it defaults to A T and T plans and not to Verizon.  I am so frustrated and confused. Any advice? 

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  John Lockburner

  • August 03, 2020 00:35

  What is your camera model?

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  Permanently deleted user

  • August 03, 2020 18:18

  the camera model is GC-A4Gb2

  Now I see it states connected by At and T on sticker.

  Does that mean I have to purchase that plan? Even though I am a Verizon customer? Will it work? Thanks in advance

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  John Lockburner

  • August 03, 2020 18:22

  Yes, for an ATT camera you need to purchase an ATT plan through Spartan. The camera will work with your phone even though it's Verizon, the camera and your device don't have to match carriers to work.

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