Need help

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Michael Wilson

• August 10, 2020 03:40

Trying to do my initial camera setup and when I turn it on to setup the camera it says check password. Where would I find the password in my paperwork. Can’t seem to find anything in the manual.

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  Elizabeth Swoope

  • August 10, 2020 03:53

  There should not be a password on a new camera. That’s an option you have to choose in the menus of the camera itself. I didn’t even know there was a check password message. I’d email support@spartancamera.com. Include your phone number, time zone, best time to call, and make sure your voice mail isn’t full. Calls and emails are returned in the order received and they may have stacked up a bit over the weekend.

  Who’s the dealer?

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  Michael Wilson

  • August 10, 2020 04:27

  Camera was a Christmas gift from my wife so I have no idea where she bought it. Maybe Amazon?

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