Old camera

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Skyler Presley

• August 12, 2020 21:12

Bought 7 cameras from a buddy who bought them last year and put them on his app and used them and I’m trying to get them on my app but it says they are already on another account and he don’t have his app or account anymore and lost the password and all how can I get them on my app

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  Elizabeth Swoope

  • August 12, 2020 21:47

  He’s going to have to contact Spartan tech support with proof that the cameras are his and then get them to take the cameras off his account. Once he does that, then you’ll be able to use them. Until he does that, you can’t.

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  Elizabeth Swoope

  • August 12, 2020 21:48

  He should probably email support@spartancamera.com, include his phone number, time zone, best time to call, and make sure his voice mail isn’t full. 

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  John Lockburner

  • August 12, 2020 22:14

  He should be able to try and log in and then click "forgot password" and possibly get access to his account and then he just has to delete the cameras. What model are the cameras, GC-?????

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