Not receiving photos, just got a new antenna and it shows full bars LTE on the camera

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Greg Witt
  • Edited

A few weeks ago I brought my camera home (GC-LRab 47605) from the woods to replace the batteries and when I brought it back out I noticed I snapped the antenna off (the wider antenna). Ordered a new antenna and set the camera back out. I put it in setup and made sure it connected, it showed full bars LTE. When I force sent a photo, hitting okay twice, I got a notification that the photo sent on my phone but there was no photo to see, I checked the app and the web portal. It sends status reports and I will post those, the SD card is empty and I reformatted that by using the format option on the camera settings while in the woods. The camera is taking photos, and we have received numerous status reports. I went to check the camera again and there are photos of deer, but we didn’t get any photos. What could be the issue? It is set to send instant, and I double checked every setting. I have no clue why it won’t send unless it has to do with the new antenna, even though the camera shows signal, and it sends status reports (randomly).

 

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  • John Lockburner

    It very well could be the antenna, status reports don't have as large a file as a photo does and send much easier. Where did you get the antenna from? It also could be a bad or incompatible SD card. Is it 32gb or smaller, class 10, 80mb/s or faster and full sized (not a micro in an adapter)?

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  • John Lockburner

    I see your picture of the status report now, it looks like your SD card is too big.

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  • Greg Witt

    I have used that SD card for the past two months and haven’t had any issues. I will change it this afternoon and see if that’s the issue. How would I know if it’s the antenna?

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  • John Lockburner
    • Edited

    Card is definitely too big if it's a 64gb. Is it a Spartan antenna?

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  • Elizabeth Swoope

    Odds are that it’s your SD card. You got lucky. You wouldn’t believe how many times I’ve helped people who are using a non-spec SD card that works for a little while. Sometimes, though, the camera won’t even come up with a non-spec card. The camera doesn’t even know how to deal with a card that high capacity. Usually the camera won’t work at all with a 64G card.

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