Lost all but 50 pics in app

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Steve O'Neal

• September 12, 2020 16:12

I just opened the app on my iPhone and only the last 50 pictures are there, which is only a couple of days worth. I have auto purge set to 30 days. I checked theApp Store to see if it had updated, and it did NOT show to have updated. App version is 2.6.9.1, OS version is 13.7.

 

Any ideas? Oh, I checked the portal, and the last 30 days pics are still there.

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  John Lockburner

  • September 12, 2020 19:05

  Did you log out and in to another account?

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  Steve O'Neal

  • September 12, 2020 19:08

  No sir. I only have access one account. I was logged out of the app when it started this time, though and I am usually always logged in.

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  John Lockburner

  • September 12, 2020 19:10

  Something must have happened then to kick you out. That's probably why only the 50 pics are there

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