Camera can’t find service

Comments

14 comments

  • John Lockburner

    What camera model?

    0
    Comment actions Permalink
  • Dustin Walker

    GC-A4Gb

    0
    Comment actions Permalink
  • John Lockburner

    Are you getting your data through ATT directly or through Spartan? Have you checked that the plan is active? I would also try a different SD card and you can try defaulting the camera in it's menu. Make sure the SD card is 32gb or smaller, class 10, 80mb/s or faster and that it's a full sized card, not a micro in an adapter. Is the cameras firmware up to date?

    0
    Comment actions Permalink
  • Dustin Walker

    Getting it through spartan, and yes it’s active. I cant default the camera cause when I try it just says “system busy” and I’m not sure about the firmware, how do i check?

    0
    Comment actions Permalink
  • John Lockburner

    If you look at the status report it should tell you if the firmware is up to date. So when you hit the menu button the camera just keeps searching and won't let you into the menu?

    0
    Comment actions Permalink
  • Dustin Walker

    Yes it’s up to date. No, I can get into the menu I just can’t do anything as in “defaulting it, or the hello test” when I try to do something like that it just says “system busy”

    0
    Comment actions Permalink
  • John Lockburner

    Make sure there's no pending commands in camera management, also you can try removing the Sim and then turning it on and see if it will let you access the menu then. If you just let it go will it eventually stop searching or does it time out and the screen goes dark?

    0
    Comment actions Permalink
  • Dustin Walker

    There’s no commands pending, and I’ve removed the sim and all of that. Like I said it let’s me access the menu page just won’t let me do any of the diagnostics, just says “system busy” when I try. Is there a way I can get a new sims card? It says there’s not a sims card in it even though it is.

    0
    Comment actions Permalink
  • David Moore

    I can’t get any photos . My phone will show that it has a status report .
    No photo.

    0
    Comment actions Permalink
  • Elizabeth Swoope

    David, please start a new post so we can keep your troubleshooting separate. There are several things it could be, but this is not related to the original post.

    0
    Comment actions Permalink
  • John Lockburner

    Dustin, you can email Spartan to get a new one, you can also try cleaning the contacts on your current one with a pencil eraser

    0
    Comment actions Permalink
  • Dustin Walker

    Yeah it’s still not working. Not sure what more I can do.

    0
    Comment actions Permalink
  • Dustin Walker

    Guess I’m just SOL?

    0
    Comment actions Permalink
  • John Lockburner

    Contact Spartan to get a new SIM card is what I would try next

    0
    Comment actions Permalink

Please sign in to leave a comment.