AT&T 3G cameras stopped communication
Anyone know or heard if AT&T is starting to suspend 3G service already? I've got two 3G GC-ATTb cameras that stopped communicating sometime after noon on the 27th. At first I thought it might be because the data plans were set to expire on the 29th, but both have been renewed and still no communication. Cameras are in East Texas around the Lufkin/Nacogdoches area.
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Both cameras need a firmware update so that could be causing the issues. The second report that you posted is showing low battery and very low signal too. I would do a manual firmware update to both cameras because if they don't connect you won't be able to do over the air, especially with as old as that firmware is. Here's a link to the updates and instructions on how to do it. You have the cameras without the firmware update option in the menu so you'll follow those instructions.
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I've tried numerous times to update the firmware "over air" but nothing happens, even left it pending for days before. I'll try and do it via the sd card method. Up until this they have both performed fairly flawlessly. The one that shows lower battery has started chewing up batteries the past month (two full sets) and the infrared hasn't been working on night pics.
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Johnny gave you the link to the dOwn load page. Here are the instructions. You will need to put the firmware file on two SD cards since you need to update two cameras.
https://support.spartancamera.com/hc/en-us/articles/360010408073-How-to-update-firmware -
My three 3g cameras on ATT quit sending pictures in NW Oklahoma on Monday morning about 9, but my camera in Nacogdoches TX is still sending pictures as of this morning. I’ve done multiple “hello tests”, and they’ve all failed even though the camera shows to have 3 bars.
I assume ATT shut off 3g early in Alfalfa county Oklahoma.Does anyone know anything about others losing service in that area?!?
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If the firmware is old that very well could be the issue. There's also a chance the pictures are being treated as spam and being blocked, they might also be in the spam folder but you would most likely notice that. It's a possibility that ATT 3g is being shut down but I haven't heard of anything about that happening yet.
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Saw the other thread about someone else's cameras coming back up and sure enough, I sent a pic request to mine and at least one sent the pic and a status report. The one camera that had full battery is the one working, so I suspect the other one is dead since it's been the one acting up lately and chewing up batteries. The #1 camera is still going strong on the first set of batteries, while #2 has gone through two sets. I'm going to update the firmware on both tomorrow anyway, so we'll see if that fixes the issues #2 is having.
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Paul, my camera in the Nacogdoches area didn’t experience the same outage as the ones in Oklahoma. That camera ended up needing new batteries and to have the SIM card reinserted, and after I fixed those issues, it’s was sending during the time period I mentioned. There still may have been a glitch in the Nacogdoches/Lufkin area, but with ATT cell service as intermittent as it normally is, I don’t know how you could tell for sure.
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