Failed sending test photo

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Dave Ternes

• October 19, 2020 16:15

recently changed back to the sim card that came with the camera instead of the one my brother in law was using with his phone at&t plan

purchased plan, but getting error sending sample image. any help would be greatly appreciated.

dave

 

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  John Lockburner

  • October 19, 2020 16:20

  I'm assuming you purchased a data plan for that card, if so where did you get the data?

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  Dave Ternes

  • October 19, 2020 16:25

  in my subscriptions it is AT&T 250MB Data for 1 Month

  status: active

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  John Lockburner

  • October 19, 2020 16:36

  Go into the cameras menu and to diagnostics and to APN, the password will be either 1234 or 123456. Make sure the APN is set to APNsp. If you change it press ok when asked to save the change and then back out to the main menu where you see what the camera sees. Then turn the camera off and back to set up and try and send a manual picture.

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  Dave Ternes

  • October 19, 2020 17:08

  The APN is set already set to APNSP

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  John Lockburner

  • October 19, 2020 18:22

  Is that where you were getting that data before? Is the cameras firmware up to date? What is the model number? You can also try defaulting the camera in it's menu.

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