camera was working fine changed batteries put in new location not sending pictures

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Chris Smith
change batteries move location camera has service stop sending pictures any thoughts?
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  • Elizabeth Swoope

    Did you take/send a manual photo?

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  • Chris Smith

    I have to be present for that right? camera is showing it's proper location as I did relocate it..... try to do time-lapse interval remotely from phone and did SD update.... all firm where is up to date.....

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  • Elizabeth Swoope

    Any time you touch a camera for any reason, you should take/send at least one manual photo (camera in setup, on the network, point it at something, press OK to take photo, OK again to send) and then walk test until you get a photo or two.

    Did the camera send a status report at midnight last night? Do you have any other scheduled events set.

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  • Chris Smith

    no less status report was yesterday morning at 10:53 a.m.

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  • Chris Smith

    last

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  • Chris Smith

    last

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  • Chris Smith

    what does an x on screen by antenna mean

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  • Chris Smith

    what does an x on screen by antenna mean

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  • Elizabeth Swoope

    Not connected to the network/no signal.

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  • Chris Smith

    okay I have service cell phone could it be an antenna issue

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  • Chris Smith

    okay I have service cell phone could it be an antenna issue

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  • Chris Smith

    have cell service at location showing red x by antenna

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  • Elizabeth Swoope

    It could also be your SD card. Make sure you format it in the camera and that it is "to spec". Sometimes not "to spec" cards will work for a while and then they won't. "To spec" cards can also work and then need formatting.

    https://support.spartancamera.com/hc/en-us/articles/360040555453-SD-card-information-and-recommendations

     

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