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68 comments

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  • John Lockburner
    • Edited

    That means the camera isn't connecting for some reason. Do you have an active data plan? Is this a new camera or one that was working and then stopped?

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  • Chris Smith

    camera was working fine and stopped working for some reason put a brand new SD card the proper one in it and formatted

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  • Chris Smith

    did that after it stopped working

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  • Chris Smith

    did that after it stopped working.... updates are current

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  • Chris Smith

    did that after it stopped working.... updates are current

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  • Chris Smith

    yes data plan is connected through Verizon and I bought credits through Spartan as well

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  • John Lockburner

    Are you close to the camera or have it with you?

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  • Chris Smith

    yes right next to me I went and got it last night

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  • Chris Smith

    just powered it on says searching for network please wait do not press any keys

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  • Chris Smith

    just powered it on says searching for network please wait do not press any keys

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  • Chris Smith

    just powered it on says searching for network please wait do not press any keys

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  • Chris Smith

    I have service at my location

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  • John Lockburner

    Does it time out after a while or say anything else? You can try defaulting the camera in it's menu.

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  • Chris Smith

    it times out

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  • Chris Smith

    I just tried default

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  • John Lockburner

    Try cleaning the SIM card contacts with a pencil eraser

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  • Chris Smith

    where is the SIM card located I cannot find it Spartan gocam

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  • Chris Smith

    it says once again register Network failed please check your sim card and restart

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  • Chris Smith

    it says once again register Network failed please check your sim card and restart

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  • John Lockburner

    What is the camera model ?

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  • Chris Smith

    gc-g4gb-rt

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  • Chris Smith

    thank you for your help

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  • John Lockburner

    Ah, the Ghost. It's not accessible on that model. I would try a different SD card and try checking the antenna, remove it and make sure the pin is still there.

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  • Chris Smith

    I put a brand new SD card in yesterday

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  • Chris Smith

    when I unscrew the antenna it has a short wire coming out of white piece approximately 3/16 of an inch long

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  • John Lockburner

    I would try a different one just in case, doesn't have to be new just make sure that you format it in the camera. Heck if you have a couple of them give them a try, even if they aren't to spec. It can't hurt anything.

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  • John Lockburner

    That's correct with the antenna

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  • Chris Smith

    I have tried several SD cards that is why I bought a new one

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  • John Lockburner

    Gotcha, only thing I can think to try is a manual firmware update. Have you done that before?

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  • Chris Smith

    as it says it is up to date

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