camera stopped sending pics

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Kelvin Hopper

• December 02, 2020 23:42

Camera is a year old has worked fine until yesterday then randomly stopped sending photos

service is with vereizon, other camera on the same plan still works,

gc-z4gb2

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  Elizabeth Swoope

  • December 03, 2020 00:48

  Please post a screen shot of the status report from the app, including the battery/signal indicator down through the info on the SD card. 

  https://support.spartancamera.com/hc/en-us/articles/360041970993-How-to-post-pictures-screen-shots-from-your-phone-to-the-Support-Forum

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  Kelvin Hopper

  • December 03, 2020 02:10

  

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  Elizabeth Swoope

  • December 03, 2020 03:05

  Did you get a picture at about 3:45 this afternoon? If not, then the problem almost certainly is the SD card. The format command may not happen until after the midnight status report. If it's successful, you'll get a photo with an F on the info strip and if the SD card is the problem, that will probably get things working again.

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  Kelvin Hopper

  • December 03, 2020 14:41

  Yeah got a picture just after midnight with an F, camera is working fine now thanks for the help

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