Todd H

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Todd Heirston

• October 02, 2020 16:04

I de-activated my Verizon  LTE service this summer and recently re-activated it by purchasing 3 months of unlimited service.  The camera is giving me the "no active SIM card" message. I just left my 2nd voice message to Spartan in two days and am beginning to worry about their capacity to deliver support. Any advice?  Am I doing something wrong?  Thanks in advance. 

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  John Lockburner

  • October 02, 2020 16:14

  Try cleaning the SIM card contacts with a pencil eraser or rubbing them on your jeans. When did you buy the data plan?

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  Todd Heirston

  • October 05, 2020 13:07

  I originally bought it last year, and repurchased a new one Wednesday. 

   

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  John Lockburner

  • October 05, 2020 13:10
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  Did you get the confirmation and activation emails? Does the plan show as active on your account?

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