Comments

13 comments

  • John Lockburner

    Is this a new camera or one you have been using previously?

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  • Jimmy Mccurry

    New camera.

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  • Jimmy Mccurry

    Trying to register camera and registration fails.

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  • John Lockburner

    The SIM cards that come in the camera have to have the data purchased through Spartan. Unless you got a different SIM card that's probably the problem.

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  • Jimmy Mccurry

    How do I purchase data through spartan?

     

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  • John Lockburner

    Go to My.spartancamera.com and log in and you can purchase it there. Depending on your app version you also may be able to get it through the app. You will need to cancel the other plan first.

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  • Jimmy Mccurry

    The problem is my cell phone is supplied by the company I work for,  therefore I don't have a verizon or ATT account.  I cannot figure out how to activate this camera not having a cell phone account.

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  • Jimmy Mccurry

    OK I will try to cancel the plan and order an ATT sim card for this camera from Spartan. 

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  • John Lockburner

    You do not need a cell phone account for activation, that won't be a problem.

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  • John Lockburner

    Didn't the camera come with a SIM?

     

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  • Jimmy Mccurry

    I have not been able to register this camera.  They don't even know that I bought it. 

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  • John Lockburner

    You need to get the data first. Did the camera come with the SIM card?

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  • Elizabeth Swoope

    Here is the link to purchase AT&T data plans from Spartan. This is for the SIMs that come with the cameras.

    https://spartancamera.com/i/att/

    You will have to cancel the plan you bought first, though, or nothing will work.

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