Camera not working

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Cris Miranda

• November 24, 2020 23:53

Moved location and now for a month no pictures or updated status

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  John Lockburner

  • November 25, 2020 11:43

  Did you get any pics or status reports at all since you've moved it? Did you have the camera send a manual or motion picture when you set it up at it's new location?

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  Cris Miranda

  • November 25, 2020 13:13

  No I set it up the same but it didn’t send a picture this time and it starts to load a current status then switches to a status update from October 26th

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  Cris Miranda

  • November 25, 2020 13:20

  I’ll be there in Colorado after the 30th November, really wanted pictures of the deer and elk on the property before I got there, very disappointed in the performance of this game camera this time. Took great pictures for a month then nothing, paid for premium credits what exactly is this for?

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  John Lockburner

  • November 25, 2020 13:33

  Credits are using the app and all of the premium features, were you out of credits? Look at the online portal and see if your pictures or a current status report are there (my.spartancamera.com)

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