Existing Camera not connecting to Verizon

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Drew Nielsen

• November 27, 2020 18:29

I've had some issues with a camera that has been working fine for several months.  Now it will not connect to the wireless network.  Just sits there searching.   I have plenty of spartan credits and have 12 other cams that are working fine.  Any suggestions?

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  John Lockburner

  • November 27, 2020 18:42
  • Edited

  What is the model number and is the firmware up to date?

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  Elizabeth Swoope

  • November 27, 2020 20:50

  In addition to what Johnny has asked, if the camera is on your Verizon account, have you verified with Verizon that it’s active? What are the specs of the SD card you are using? Have you tried a different SD card or two?

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