Creating a Data Plan

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Michael McGhie

So I have a GC-A4Gb/GoCam 4G (AT&T) Blackout - 015081000113947 ID(52173) and had it registered at AT&T as it is an AT&T camera.  Well I had a falling out with AT&T and now with Verizon.  Verizon cannot find the camera in their database for some reason so they can't add my camera to my Verizon Account.

I was wondering how I can add a Data Plan to my Spartan Account where I can use my wireless camera again.

Any help appreciated.

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  • John Lockburner

    Log into the portal and go to account and wireless subscriptions and you should be able to add the camera there. For the ATT camera you are going to need a new SIM card from Spartan. Also since it's an ATT camera you can't add it to your Verizon plan

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  • Elizabeth Swoope

    Here’s the link to buy the SIM you need. https://spartancamera.com/products/replacement-card

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  • Michael McGhie

    Well it appears that you can't buy an ATT sim card presently, most likely ever since ATT Sucks.

    No work arounds I imagine.

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  • John Lockburner
    • Edited

    They must be out of stock. Check daily to see when they are back or you can email sales and see what they say. Sales@spartancamera.com

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  • Michael McGhie
    • Edited

    Spartan Cameras have the AT&T sim card available for this camera I needed.  So I have a questions:

    1. I have a AT&T Blackout 1 - GC-A4Gb/GoCam 4G (AT&T) Blackout - 015081000113947 ID(52173) and there are sim cards available. But if I check my IMEI number it doesn't come up.   I bought Last purchased on Nov 4, 2019. Shouldn't I be able to purchase a data plan through Spartan (IMEI 015081000113947) with the new sim card?

     

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  • Elizabeth Swoope

    You should be able to purchase a data plan. You’ll need to contact support and get them to help you. 770-582-0004 9 am - 6 pm Eastern M-F.

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  • John Lockburner

    Make sure that camera is deleted from your ATT account. Also check the information screen in the cameras menu and make sure that the IMEI number on the camera sticker matches the one on the info screen.

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