Shared camera

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Matt Lynch

• September 23, 2021 02:30
• Edited

I’ve had 3 cameras shared with me. I received the emails and got confirmation that I accepted the invites however none of them are showing up in the app under the shared tab

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  John Lockburner

  • September 23, 2021 02:31

  Try logging out of your app and back in

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  Matt Lynch

  • September 23, 2021 02:33

  Did that, still nothing

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  John Lockburner

  • September 23, 2021 02:34

  Are the cameras there and just no pictures or are the cameras not even showing?

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  Matt Lynch

  • September 23, 2021 02:34

  Cameras aren’t even showing up

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  John Lockburner

  • September 23, 2021 02:35

  The share emails were sent to the same email address that you use to log into the app?

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  Matt Lynch

  • September 23, 2021 02:39

  Yes sir

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  John Lockburner

  • September 23, 2021 02:42

  Android or iPhone?

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  John Lockburner

  • September 23, 2021 02:43

  Any chance whoever shared with you removed you afterwards?

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  Matt Lynch

  • September 23, 2021 02:43

  I phone ....and no it’s my dad and been on phone with him as he shared them

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  John Lockburner

  • September 23, 2021 02:45

  I would try uninstalling the app and reinstalling it. If that doesn't work have him delete you from the cameras and reshare them. I would try one at a time at first.

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  Matt Lynch

  • September 23, 2021 02:46

  Ok I’ll try. Thank you

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