App display goes blank during live stream
Once the Live stream starts, the display goes blank after several seconds, time is random. Also live audio stops. Pressing record during the blank screen time does record a video, and take a video snap also saves an image, it’s just the display that goes blank. Tried reinstalling app.
If your phone is an Android then try this
Go into the phone settings (not the app) and go to apps and the Spartan app. Click on storage and you'll see a box to click to clear the cache and another to clear the data/storage, clear both of those and then uninstall and reinstall the app. Before the app opens clear the cache and data/storage again and then open the app and log in. You should be good to go now.
Have you checked that all permissions for the app are allowed? I would also reach out to support and see what they say. firstname.lastname@example.org
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