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  • Elizabeth Swoope

    They are 4G cameras so they do still work. You will want to update the firmware manually.

    https://my.spartancamera.com/download

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  • Elizabeth Swoope

    You also need to be aware that if you were running them on AT&T Buy-A-Session and let the plans lapse, you won’t be able to use BAS, you’ll need to get your data from Spartan. In order to do that, you’ll need new SIMs from Spartan. email support@spartancamera.com to request SIMs. They are available on the web site but Spartan did offer them to people who were using BAS.

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  • Kenneth Round

    My camera became unregistered some how. When I try to register it tells me my ICCD is not valid, but it is what is the camera and my camera shows me connected to ATT. I did not let my BAS expire. It is good until the 23 of this month and I still have a premium credit.

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  • Elizabeth Swoope

    The current app is looking for valid Spartan ICCIDs, which a Buy-A-Session ICCID isn’t. 

    Please contact support (support@spartancamera.com or 770-582-0004). I think you’re going to need them to help you sort it out. 

    (Is there any chance that your camera is hidden? Have you looked at my.spartancamera.com, Camera Management to confirm that the camera is no longer on your account? If it’s on your account on the portal, maybe it’s just hidden.)

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