Data plan pending

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Robert Dillahey

• September 28, 2022 21:10

Upgraded data plan still pending after 3 days, cant add new camera

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  John Lockburner

  • September 28, 2022 21:12

  Have you double checked the credit card and billing information?

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  Robert Dillahey

  • September 28, 2022 21:21

  Bought first camera 28 days ago, info shouldn't have changed

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  John Lockburner

  • September 28, 2022 21:26

  I'm not positive but if you are changing the plan you may have to wait for the current one to expire or deleted/cancel it.

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  Robert Dillahey

  • September 28, 2022 21:42

  Yes not sure, I've left 5 messages via phone last 3 days, no response

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  John Lockburner

  • September 28, 2022 21:45

  If you left a message they will call back. It's the busiest time of year and they are a little backlogged. Leaving multiple messages actually slows them down and some people call 7-10 times a day.

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