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Battery Indicator and Information for GoCam 2

Overview

The GoCam 2 now provides a more accurate battery indicator, making it easier to monitor your power levels. You can check the battery levels in two places:

  1. The status report from your camera.
  2. The info strip on your photos (bottom right corner).

GoCam2_power.jpgUnlike GoLive, GoLive 2, or Ghost, the GoCam 2 does not have an internal battery. This means you need to rely entirely on AA or external batteries.

Here's what to do if your camera shows an empty battery icon:

  • Replace dead AA batteries.
  • Recharge any external battery.
  • Ensure all batteries are correctly installed and charged

Keeping your camera powered ensures uninterrupted performance.

Choose the Right Battery

  • Ideal Setup: Use 12 AA batteries (1.2V–1.5V each) for the best performance.
  • Emergency Use: Use 6 AA batteries in the top or bottom tray.

Understanding the Battery Indicator

The GoCam 2 displays the battery status based on the external voltage level. Use the table below to interpret the power level icons:

External Voltage

Icon

Description

≥9.0v

mobile_3x.png

P5

Fully Charged

7.8v - 8.9v

 battery_60__light_mode_web_3x.png

P3

7.2v - 7.7v

 battery_20__light_mode_web_3x.png

P1

6.8v - 7.1

 battery_0__light_mode__web_3x.png

P0

The external batteries are dead/are not charging the camera.

Important: The GoCam 2 cannot report voltage below 6.8V. If the voltage drops below this threshold, the camera may not have enough power to send a status update or operate properly.

First-Time Setup Guide

If you’ve just added a new GoCam 2 to your account and it’s not powered on.
Follow these steps to ensure everything is working correctly:

  1. Add the camera to your account.
    Initially, the status report may show no signal and an empty battery icon.
  2. Turn on the camera and complete setup.
    Ensure all batteries are installed properly and charged.
  3. Request a new status report.
    This will update the signal strength, battery levels, or solar power status.
  4. Test the camera by triggering it.
    Any photo or video upload will include an updated status report.

Tip: Always stay on-site during setup until you confirm that:

  • The camera is receiving a signal.
  • The power source is functioning correctly.

Troubleshooting Power Issues

If your camera is not working due to power issues:

  • Replace AA batteries if they are dead.
  • Recharge external lithium batteries to full capacity.
  • Double-check that the batteries are installed correctly in the trays.
  • Double-check your batteries are properly charged.

With a proper power setup, your GoCam 2 will continue to operate smoothly, ensuring you never miss a moment.

 

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