Knowledge Base
General Trail Camera Information
Spartan Camera Basics - SD cards
Spartan Camera Basics - Photos
- What information is on the photo info strip? What do M, E, T, F, or S info strip mean?
- Why do some of my photos look like static, fuzz, or “snow” on a TV?
- Why am I getting the wrong (an old) HD photo/video when I request one?
- Why do I see a “lock” icon instead of a photo?
- Photo MP and thumbnail (normal vs. large) settings
- How do I view my photos and videos?
Spartan Camera Basics - Batteries
Spartan Camera Basics - Firmware
Spartan Camera - Intro
- Basic Troubleshooting Guide
- How to post pictures/screen shots from your phone to the Support Forum
- Is there a difference between data and Premium credit?
- Premium and Auto feature comparison
- What is an ICCID number?
- Where to find your camera’s IMEI/MEID
Spartan Camera - Setup
- My camera has been working fine but suddenly stopped working. What could be the problem?
- How do I manually send a test picture?
- Camera Settings Reference
- Why is the time wrong on my pictures? Why are my scheduled events coming at the wrong time?
- What does the Hello Test do?
- How do I buy a Spartan Camera data plan for my AT&T or Verizon camera?
Spartan Camera - Auto mode
Spartan Camera - Real Time
Spartan Camera - Lite mode
Premium - General
- How do I create my account?
- How to Set Up and Configure Premium
- Premium Credits: what are they, buying them, and monitoring them
- How long will it take for my camera to update settings or firmware or send an HD photo or video?
- Should I manually delete my photos and videos?
- How do I cancel or change my Spartan Camera data plan?
Mobile App - General
- Mobile app setup guide
- Camera settings (app, example settings, and explanation)
- How to delete (or save) multiple photos (app)
- Camera sharing and unsharing (how to)
- The app says that my request for an HD photo or video is complete, but the photo/video is not on the app
- Premium user experience highlights (app)