Knowledge Base

General Trail Camera Information

• SD card capacities
• SD card recommendations
• I don’t live in the USA. Will Spartan GoCams wireless cameras work in my country?
• How do cellular trail cameras work?
• Are wireless cameras locked or unlocked?

Spartan Camera Basics - Photos

• How do I view my images?
• Photo and Thumbnail Settings
• What do M, E, T, or S on the photo’s info strip mean?
• Why do some of my photos look like static, fuzz, or “snow” on a TV?
• Why won’t my camera respond to my request for a hi-res photo?
• Why do I see a “lock” icon instead of a photo?

Spartan Camera Basics - Batteries

• 6V External Battery Setups (non-solar)
• Unscientific Battery Results – In the Field and Time-Lapse
• How do I know when it’s time to change the batteries?

Spartan Camera Basics - Firmware

• How to update firmware

Spartan Camera - Intro

• USCC phone receiving codes, not pictures, to text
• AT&T DataConnect Pass account cancelled
• Why am I not getting email or text from my GoCam?
• What is an ICCID number?
• Where to find your camera’s IMEI/MEID
• Premium and Auto Feature Comparison

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Spartan Camera - Setup

• Camera Settings
• My camera has been working fine and suddenly stop working, what could be the problem?
• What does the Hello Test do?
• Will Spartan GoCam 4G/LTE cameras work on 3G network?
• How do I manually send a test picture?
• Do I need to put AA batteries when I hook up the external battery with my camera?

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Spartan Camera - Auto mode

• SMS Commands
• Setting up Send Via: Auto

Spartan Camera - Real Time

• Real Time ON vs. Real Time OFF
• Where’s my camera’s phone number?
• Setting up for Real Time Control

Spartan Camera - Lite mode

• My camera won’t accept my Gmail username and password
• SMTP daily server limit
• Setting up Send Via: Lite (video)

Mobile App - General

• How do I view my photos? (app)
• How to change the camera name using the app
• Status Reports
• How to play GoCam videos WITH SOUND on your portable device
• Not all the cameras shown on mobile app
• 2019 App Update!

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Mobile App - Android

• Crash Fix
• IO Exception DownloadAPI error
• Android: how to become a beta tester

Mobile App - iOS (iPhone)

• Authentication Error

Web Portal

• New Login – Verify your email
• How do I get the Registration Code from my GoCam?
• How to Set Up and Configure Premium
• Premium Credits: what are they, buying them, and monitoring them
• How do I add credits (months) to my account?
• Monitoring Your Premium Credits

See all 11 articles