Quick Links:

• OTA via App
• OTA via Web portal
• Manual update
  • Downloading the firmware file to the SD card (video)
  • Apply the firmware (cameras that have FW Update)
  • Apply the firmware (cameras that do not have FW Update)
  • Video instructions: Downloading firmware to an SD card

OTA (Over The Air update) (GoCam on Premium)

If you are using GoWireless Premium, the easiest way to perform a firmware update is Over The Air (OTA).

Using the app

On the Status Report page for the camera, if the firmware needs updating, there will be an orange Update button. Tap that button, which will turn gray to indicate that you've requested the update, and the firmware should update after the next time the camera contacts the server.

From the portal

On the portal, you can view all your cameras and their firmware status by logging in, then looking at CAMERAS (or CAMERAS MENU), Firmware Update. If several cameras need to be updated, it's faster to make the request from the portal.

Cameras with current firmware show "Current". A camera that needs a firmware update will have an orange Update button. Click that button to request the firmware update and the button will change to gold and say "Cancel".

Manual update (SR1, GoCam not on Premium, cameras where OTA update failed)

1. Using your computer, go to www.spartancamera.com then SUPPORT > Downloads/Firmware or use this link: https://my.spartancamera.com/download
2. Click the Download button beside the camera model and save the file to your computer or directly to an empty SD card, preferably one that was formatted in the camera. *** If there is no firmware listed for your camera model, please email support@spartancamera.com.
   
   This short video demonstrates downloading and saving a firmware file to an SD card.
   
   
3. If you saved the file to your computer rather than directly to the SD card, with an empty SD card (preferably one that was formatted in your camera) in your computer’s SD card reader, copy the file (which has either .BIN or .OTA extension) from your computer to the SD card. It should not be inside any folder on the card.
4. Insert the SD card back into the camera.

Apply the firmware (cameras that have FW Update in the menu)

(all 4G models, GC-SPT, CG-USC, GC-ATTx, GC-V4G, GC-LRA)

1. To apply the firmware:
   1. Switch the camera to Setup.
   2. On the third tab (System, gear icon), scroll down to FW Update.
   3. Press OK then select Yes.
2. Reload the camera defaults:
   1. Press the Menu button.
      
   2. On the System tab, select Default, press OK, then select Yes.
3. On the System tab, choose Information and verify the firmware version has changed.
4. Reset your camera’s settings.
5. Format the card in the camera to delete any firmware update files.

Apply the firmware (cameras that do not have FW Update in the menu or cameras that power up but the screen is black)

(SR1, GC-ATT, GC-VZW, GC-VCT, GC-ST3M)

1. To apply the firmware:
   1. With the camera off, press and hold the Playback button.
   2. Switch the camera to Setup.
   3. Wait for the display to show “No Image”.
   4. Press the Playback button once.
2. Reload the camera defaults:
   1. Press the Menu
   2. On the System tab, select Default, press OK, then select Yes.
3. On the System tab, choose Information and verify the firmware version has changed.
4. Reset your camera’s settings.
5. Format the card in the camera to delete any firmware update files.

Video instruction