Quick Links:

• OTA (via App)
• Manual update
  • Download the firmware file to the SD card
    • Using a computer
      (video)
    • Using an iPhone or iPad
      (article)
  • Apply the firmware
    • Using the camera's menu
    • When you cannot access the camera's menu
    • Video instructions: downloading firmware to an SD card using a computer

OTA (Over The Air update) (any camera on Premium)

If you are using Premium, the easiest way to perform a firmware update is Over The Air (OTA).

On the Status Report page for the camera, if the firmware needs updating, the word Update will be in orange. Tap Update , which will turn gray to indicate that you've requested the update, and the firmware should update after the next time the camera contacts the server.

Manual update

Download the firmware to an SD card:

Using a computer:

1. Using your computer, go to www.spartancamera.com then SUPPORT > Downloads/Firmware or use this link: https://my.spartancamera.com/download
2. Click the Download button beside the camera model and save the file to your computer or directly to an empty SD card, preferably one that was formatted in the camera. *** If there is no firmware listed for your camera model, please email support@spartancamera.com.
   
   This short video demonstrates downloading and saving a firmware file to an SD card.
   
   
3. If you saved the file to your computer rather than directly to the SD card, with an empty SD card (preferably one that was formatted in your camera) in your computer’s SD card reader, copy the file (which has either .BIN or .OTA extension) from your computer to the SD card. It should not be inside any folder on the card.
4. Insert the SD card back into the camera.

Using an iPhone or iPad

(article)

Apply the firmware:

Using the camera's menu

1. To apply the firmware:
   1. Switch the camera to Setup (GoCam) or On (GoLive, GoLive 2, Ghost).
   2. On the third tab (System, gear icon), scroll down to FW Update.
   3. Press OK then select Yes.
      If your camera firmware is after Nov 2022 (GoCam), or Jan 2023 (GoLive), then you can select Update From SD Card.
2. Reload the camera defaults:
   1. Press the Menu button.
      
   2. On the System tab, select Default, press OK, then select Yes.
3. On the System tab, choose Information and verify the firmware version has changed.
4. Reset your camera’s settings.
5. Format the card in the camera to delete any firmware update files.

When you cannot access the camera's menu

1. To apply the firmware:
   1. With the camera off, press and hold the Playback button.
   2. Switch the camera to Setup (GoCam) or On (GoLive, GoLive 2, Ghost).
   3. Wait for the display to show “No Image”.
   4. Press the Playback button once.
2. Reload the camera defaults:
   1. Press the Menu
   2. On the System tab, select Default, press OK, then select Yes.
3. On the System tab, choose Information and verify the firmware version has changed.
4. Reset your camera’s settings.
5. Format the card in the camera to delete any firmware update files.

Video instruction: download the firmware to an SD card using a computer