Comments

15 comments

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  • John Lockburner

    Leave a message and they will get back to you, It might take a day or two.

     

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  • Steve Lowery

    I left messages Sunday & Monday.

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  • John Lockburner

    They are closed on the weekends and with the backlog I'd expect to hear from them later today or early tomorrow.

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  • John Lockburner

    Something that we can help you with here?

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  • Steve Lowery

    I just bought 2 cameras and I need to speak to someone

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  • John Lockburner

    If you need to speak to someone you'll have to wait for them to get back to you. If you need help getting them activated we can probably help you here.

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  • Steve Lowery

    Can you call me?

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  • John Lockburner

    No, I do support remotely and that's not an option for me.

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  • Steve Lowery

    Unbelievable! Do you work for Spartan?

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  • Mark Greco

    I have been trying to get in touch with them for several days and cannot get anyone to answer the phone or return a call. Are they still in bisiness?

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  • John Lockburner

    As long as you leave a message they will get back to you. They are running two to three days behind right now. It's the busiest time of year. Something we might be able to help you with?

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  • Mark Greco

    I have 42 spartan cameras. 7 of them will not connect to the network. It is also the busiest time of year for hunters and this is what they buy the cameras for, to take pictures.

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  • John Lockburner

    Are all 7 of the ones that won't connect the same model?

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  • Mark Greco

    No. They are different models. 

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  • John Lockburner
    • Edited

    Mark, they have a ticket for you from your message yesterday so you are in line to be getting a call back. Should be pretty soon, they are only about a day and a half behind right now. I know some of the staff has been in on Saturday.

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