Att Sending pic problems?

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Kay Aydon

• January 01, 2021 01:59

Both cams stopped sending pics text or email. Haven’t had this problem for a while so wondering if ATT is blocking pics again. Anyone else having problems?

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  Elizabeth Swoope

  • January 01, 2021 10:01

  If you are sending to a gmail account, you need to verify your email.

  https://my.spartancamera.com/email-verification

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  Javier Salinas

  • January 01, 2021 13:39

  I am not receiving any pictures at all. I check the app and no pictures there either. Is there something else i need to do?

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  John Lockburner

  • January 01, 2021 13:42

  Are you still getting status reports?

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  Elizabeth Swoope

  • January 01, 2021 13:54

  Javier,

  Can you please start your own thread? Your problem is different from the original poster’s problem and we don’t want to get your troubleshooting mixed up with hers.

  Please post screen shots of the status reports for each camera from the app, including the battery/signal indicator down through the SD card information.

  https://support.spartancamera.com/hc/en-us/articles/360041970993-How-to-post-pictures-screen-shots-from-your-phone-to-the-Support-Forum

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  Javier Salinas

  • January 01, 2021 13:54

  Only two out of the five cameras. Service and credits are good.

  I checked the app and two of the cameras have had contact with the server this morning and the other three indicate last contact was on the 30th.

  I am thinking it might be an ATT issue.

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