GOLIVE live recording, how to watch the recording from a live feed

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Heather O'Leary

I just set up my camera (this is my first spartan camera,  I have 5 spypoint all cellular). I got this one so I could watch live and as well as the pic/video.  I tested it out and connected great,  when i clicked to record live feed it seemed to work but I have no idea where that recording went.  I dont see it on my app like the photos from the photo/video feed.  Can anyone assist?  I know these cameras are new and maybe its just a glitch.  I got the camera to catch my neighbor touching my property and trespassing.  So I need to be able to record for evidence.  Possibly the live feed was an expense I didnt need to take if I am unable to.  TY for your time if you have any ideas.

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  • John Lockburner

    On Android phones it's saved in the downloads folder in the picture gallery. On Iphones it's in the a gallery as well, I'm just not sure which folder exactly, check the recents folder maybe.

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  • Heather O'Leary

    I will look thank you (I did look in my photos and it was not there )

    Ill keep checking other places.  thank you 

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  • John Lockburner

    Are you using an android or iphone?

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  • Heather O'Leary

    I phone and its not in my files folder :(. 

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  • John Lockburner

    I asked someone and was told to click on the photos icon and it should be in the recent album.

     

    After you click record are you clicking stop to stop and save the recording? If so do you get the pop up with the saving message?

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  • Ross Baker

    With iPhone saved live stream pics & vids go to your main iPhone gallery.

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  • Heather O'Leary

    I dont recall if I did.  I will do a trial again to see if I can do that cause I dont remember the message possibly I just stopped the live feed. 

     

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  • Heather O'Leary

    AH that was it.  I didnt stop the recording I has just stopped the live feed.  I got the new one in my photos.  Thank you so much for your help:)

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  • John Lockburner

    You're welcome, glad it was something simple. You are not the first person to do that.

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  • Elizabeth Swoope

    In Photos, either Recents or look at Videos. Glad you figured out what happened, though. Better to experiment now and get your procedure worked out than wait until you need it and discover you don’t have the process down pat.

    Hope you enjoy your new camera!

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  • Heather O'Leary

    Thank you!!  Great user support! 

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  • Marty Williams

    Live feed quit working

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  • Elizabeth Swoope

    Live button gray? Did you close/reopen app?

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