Keith Walters

Follow

Keith Walters

• October 18, 2023 22:25

Why does my GLELTEB Camera keep sending status reports? Its only set for one a day...I have 17 units used for security business, so I cannot ignore a notification and turn it off.

0

• 

  John Lockburner

  • October 19, 2023 01:56

  The cameras send a status report with every photo. You can turn off the status report notifications in the app settings and you'll still get new picture alerts.

  0

  Comment actions Permalink
• 

  Keith Walters

  • October 19, 2023 08:46

  Thanks John. I am unable to find the setting to turn off status report notifications in the app. I suspect the unit is sending status reports only, as I do not receive any coinciding images - just flooded with ongoing status reports?

  0

  Comment actions Permalink
• 

  John Lockburner

  • October 19, 2023 11:37
  • Edited

  If you are getting status reports but no pictures then you probably have an SD card issue. Try formatting the card either through the app or on the camera itself (option in the cameras menu). To turn off status report notifications go to settings for the app on the home screen and to notifications and a window should open that allows you to toggle off status report notifications.

  0

  Comment actions Permalink
• 

  Elizabeth Swoope

  • October 19, 2023 11:33

  Keith,

  I was going to post a screen shot but for some reason, I can’t. Tap the Settings icon (the gear) at the bottom right corner of the screen.

  The first item at the top left of the Settings screen is Notifications. Depending on whether you are Android or iOS, you may have to tap that or you may have the different notifications to the right. There’s one for photos, one for notifications (turn that off), and one for live stream.

  0

  Comment actions Permalink

Please sign in to leave a comment.