Pictures wont load

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Steve Henderson

• October 29, 2023 17:41

I've Uninstalled the app and reinstalled it. Sometimes if I restart my phone it works fine. Sometimes if I keep trying one camera to the other they will load.

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  John Lockburner

  • October 29, 2023 18:47

  Android or iPhone?

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  Steve Henderson

  • October 29, 2023 18:48

  Android

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  John Lockburner

  • October 29, 2023 19:15

  Try this,

  Go into the phone settings (not the app) and go to apps and the Spartan app. Click on storage and you'll see a box to click to clear the cache and another to clear the data/storage, clear both of those and then uninstall and reinstall the app. Before the app opens clear the cache and data/storage again and then open the app and log in. You should be good to go now.

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  Ken Sobczak

  • October 30, 2023 03:23

  When I go into the spartan app on my phone.  There is no spot that says storage or data storage.  Where else do you look.   

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  John Lockburner

  • October 30, 2023 03:51

  Ken, if you have an Android in it's in the phone settings, not the app settings. If you have an apple device just uninstall and reinstall the app.

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