Video request option disappeared

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Joshua Brodie

• November 16, 2023 14:46
• Edited

My gocam had a card error... showed a little sd card on a couple pictures... tried reformatting and it wouldnt work... replaced the card with a spartan card and works fine... i lost the option of requesting videos when the card went bad and i still dont have the option... ive formatted the new card and firmware is up to date... settings still say photo+video... any idea on what i can try?

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  John Lockburner

  • November 16, 2023 14:59

  When the SD card goes bad the camera will change to photo only so the camera will keep sending at least pictures and not stop totally (part of the last firmware update). You probably just need to update your settings.

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  Joshua Brodie

  • November 16, 2023 15:01

  Alright well my settings show photo+video so im not sure how to change settings. Is there a specific way to update?

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  Joshua Brodie

  • November 16, 2023 15:03

  I mean other than the normal update because i thought i had done that too and now ive redone that

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  John Lockburner

  • November 16, 2023 15:05

  The app may show photo + video but the camera changed, you've updated the settings from the app since you changed the SD card? You don't need to change the setting, just click on the update button.

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  Joshua Brodie

  • November 16, 2023 15:08

  Ok sounds good.... thank you

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