Registration Failed - Verizon Model GC-Z4Cb

Follow

kpresley

• November 01, 2018 15:12

When I attempt to register the camera I get an error screen that says registration failed.  Everything else seems to be correct with the instructions up to that point.

0

• 

  John Lockburner

  • November 01, 2018 15:14

  Did you already purchase a data plan for the camera?

  0

  Comment actions Permalink
• 

  kpresley

  • November 01, 2018 15:15

  Yes through verizon

  0

  Comment actions Permalink
• 

  John Lockburner

  • November 01, 2018 15:18

  When did you get the data? Sometimes it takes a little while for them to activate it. You might also want to check with them and make sure they added the camera as a customer supplied device. If you are trying to register the camera inside you might want to go outside and see if that works. Does the camera find signal and if so how many bars of signal strength is it showing?

  0

  Comment actions Permalink
• 

  kpresley

  • November 01, 2018 15:20

  Yes, Got the data a couple weeks ago.  I have full (four) bars inside, but will try it outside

  0

  Comment actions Permalink
• 

  kpresley

  • November 01, 2018 15:24

  Same issue outside, I will contact Verizon, Thanks

  0

  Comment actions Permalink
• 

  John Lockburner

  • November 02, 2018 10:12

  Also check the firmware to make sure it's up to date

  0

  Comment actions Permalink

Please sign in to leave a comment.