Resgistration failed GC-Z4Gb (S378Z)

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Sherry Amerson-White

• October 31, 2018 14:04

Still shows activation pending on site order and won't let me register on camera so can not get registration code to add camera on site - it is a Verizon and I purchased see below - also the number at the end - is that supposed to be my account id for the App? It does not agree to what is written on the camera of S378Z - totally confused

Bundled data and premium service

GC-Z4Gb-65178

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  John Lockburner

  • October 31, 2018 14:24

  Your account ID is on the portal under mobile access. If you want to either post your email here that's associated with your account or email it to me at johnny.lockburner@spartancamera.com and I'll see if someone can look into what's happening with the activation.

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  Blake Bowman

  • November 04, 2018 14:30

  I am having the same problem!!!! Let me know if you figure it out PLEASE!

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  John Lockburner

  • November 04, 2018 14:33

  Blake, you are having the registration still pending issue?

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  Blake Bowman

  • November 04, 2018 14:35

  yes just sent you email

   

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  John Lockburner

  • November 04, 2018 15:20

  Sherry Amerson-White are you still having issues?

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  Sherry Amerson-White

  • November 04, 2018 15:28

  It is working now it was just behind in sending the activation email

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  John Lockburner

  • November 04, 2018 15:50

  Ok good

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