Authentication

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Will Sanglee

I have service on the camera.  Camera is taking pics

Mobile app will not authenticate.  Got new registration codes from camera menu but no luck getting verification and green from phone app...

 

 

 

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  • John Lockburner

    Just replied to your email

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  • Elizabeth Swoope

    Did you add the camera to your account on the portal? 

    Once the camera is on the portal, did you use MY CAMERAS > MOBILE ACCESS to create an admin code and make note of it and your account number?

    Once you did that, in the app, did you access the Account tab, tap the +, enter your account number and the access code, Save, Done, Authenticate?

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  • John Lockburner

    William, I just want to make sure that you are getting my emails? I just got one that was bounced back

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  • John Lockburner

    Just had another message bounce back. Do you have another email that we could use?

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  • Will Sanglee

    Dear Johnny,

     

    I think we resolved the credits and authentication yesterday.  My other email is will@certifiedorganicfarmtotable.com

     

    Thanks,

     

    Will

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  • John Lockburner

    OK, sounds good. If you need anything else just ask.

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