New credits/start sending pics

Comments

16 comments

  • Elizabeth Swoope

    Do you have any scheduled events other than the midnight status report? That camera may not check in again until then and it will find out that it has credits and will be able to send pics again. There isn’t anything you need to do to get it started again, it just has to check in.

    0
    Comment actions Permalink
  • Jeff Baker

    No other events set. I did not get status report either. I know there should have been pics taken today but I did not get those either.

    0
    Comment actions Permalink
  • John Lockburner

    Check your credit history and see if it used a credit

    0
    Comment actions Permalink
  • Elizabeth Swoope

    Is there any chance your batteries are dead?

    0
    Comment actions Permalink
  • Jeff Baker

    New batteries.
    Account shows credits purchased but doesn’t show any credits used.

    0
    Comment actions Permalink
  • John Lockburner

    How's your data plan?

    0
    Comment actions Permalink
  • Jeff Baker

    Unlimited Verizon. My 3g camera is working fine

    0
    Comment actions Permalink
  • John Lockburner

    Email sent

    0
    Comment actions Permalink
  • Artesiafarmsllc

    Same boat here. Of the 3 cameras, only 1 has used any of the credits that were purchased this morning. The other 2 have requests for status updates, but still say "pending." Just curious if I should do anything else to get up and running again on all three or just wait until tonight when it updates.

    0
    Comment actions Permalink
  • John Lockburner

    I would cancel the pending commands just to be on the safe side. The cameras won't use the credits until they check in with a scheduled status report or you restart them

    0
    Comment actions Permalink
  • Artesiafarmsllc

    Thanks

    0
    Comment actions Permalink
  • Artesiafarmsllc

    Still have 1 camera not checking in after purchasing the credits yesterday morning. What should I do? 

    0
    Comment actions Permalink
  • John Lockburner

    Any chance they batteries are dead?

    0
    Comment actions Permalink
  • Artesiafarmsllc

    Nope. Have 1 week old AA's plus an additional solar charger on it with fully charged 6volt battery.  Its not far from my work. I can run out and do whatever is needed at lunch. I just don't know what exactly I should do. 

    0
    Comment actions Permalink
  • Elizabeth Swoope

    Sorry, this may be too late. When you get to the camera, turn it off, then back to setup. Once it’s online, take/send a manual photo (aim it at something, press OK to take the pic, OK again to send it, then watch the screen). It should say sent and it should show up on your app. At that point, the camera will have contacted the server, the server will see that you have credits, and the camera will take a credit for the upcoming month.

    0
    Comment actions Permalink
  • John Lockburner

    Artesiafarmsllc did you get it working?

    0
    Comment actions Permalink

Please sign in to leave a comment.