SR1 camera sending pics using data instead of text

Comments

8 comments

  • Elizabeth Swoope

    I don’t have an SR1 to try. Your best bet is to contact support. Support@spartancamera.com or 770-582-0004 9 AM - 6 PM Eastern M-F.

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  • Rob Dubas

    Hi eswoope,
    Thank you for your help, I'll contact support then.
    Have a nice evening,
    Rob

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  • Elizabeth Swoope

    Did you try that BAS SIM without changing settings in the camera? What are the choices?

    You can try entering your phone number with the carrier suffix. If your phone is AT&T, enter your phone number (just the 10 digits, no 1 at the beginning) followed by @mms.att.net and see if that will work as an email address.

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  • Rob Dubas

    Thanks I'll try that tomorrow (I don't have the camera with me right now).

    But the settings are Send Via: MMS or Internet. Then if you chose the Internet option, you get a new screen to enter SMTP server settings: username, password, server name, port. I think I got those all correct, but it could also be that Gmail is blocking it. I was reading that they sometimes do that for older devices because of security concerns. Found a setting in gmail, "Access allowed for less secure apps," but that didn't work either. I'm also going to try a non-gmail address too.

    Thank you again for your help!

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  • John Lockburner

    I looked into this a little and if you don't have the premium option as a setting on the cameras menu then you will need a firmware update. After that you can use buy a session but it's a little tricky what would be easier is to use Spartan Data which will require a Spartan SIM card. 

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  • Rob Dubas

    Hi Johnny,
    Thank you for your help.  I just contacted Support for the firmware update since it wasn't listed on the website.  So, you think that it would be easier to use a Spartan Data plan than BuyASession?
    Thank you,

    Rob

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  • John Lockburner

    Yes for several reasons, the main reason is it will be much easier to get the plan running with the Spartan Data, secondly once it is up and running the Spartan plans include the premium credits so you won't need to get the data from ATT and the premium credits from Spartan separately. Another advantage to the Spartan plans is they auto renew when they expire, the ATT buy a session sends you an email 30 minutes before your plan expires and then you have to log on and buy more data.

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  • Rob Dubas

    Ah, ok thank you for the details.  Have a great weekend.

    Regards,
    Rob

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