Notifications on shared cameras

Follow

Justin Mcleod

• April 02, 2019 12:50

After downloading new app, i no longer receive notification from shared cameras. Once i view each camera it will then download any new pics for that particular camera from the server. Also seems to be a large lag from any event until it hits app. Also is there anyway to combine all cameras im monitoring on same screen as before instead of splitting the two like it is now between shared cameras, my cameras. 

 

If that is the way its going to work from now on then Wei needs to have the guys correct that or at least be able to set it up in the app for personal preference. 

0

• 

  John Lockburner

  • April 02, 2019 13:03

  You can try logging out and back in to the app and restarting your phone. Check all your permissions too. I have an android phone and I'm getting notifications for my shared cameras. What phone are you using, we can look into it.

  0

  Comment actions Permalink
• 

  Justin Mcleod

  • April 02, 2019 15:30

  iPhone 6s Plus
  I tried rebooting both the phone and the app no luck

  0

  Comment actions Permalink
• 

  John Lockburner

  • April 02, 2019 15:52

  Ok, I'll see what I can find out. I actually wish I could turn off notifications for shared cameras

  0

  Comment actions Permalink
• 

  Justin Mcleod

  • April 03, 2019 13:53

  Miraculously it’s working now today, what about user preferences?! Just a simple suggestion. Watching 12 cameras at once is easier under the old format

  0

  Comment actions Permalink
• 

  John Lockburner

  • April 03, 2019 14:00

  Glad the notifications started working, I'll see about the ability to put the camera on the same screen.

  0

  Comment actions Permalink

Please sign in to leave a comment.