Camera shows that it doesn't have a cellular data plan.

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dotson636

• July 06, 2019 12:19

SPARTAN VERIZON 4G LTE GHOST CAM
😡😡 Camera says it doesn't have a cellular data plan. And I have already purchased the 1G 3 month plan for $35.99

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  John Lockburner

  • July 06, 2019 13:23
  • Edited

  Is this a new camera that you are just setting up? If so I have seen a couple of times where people have thought that they completed the transaction but there was one more step. Can you check your credit card and see if the transaction went through? I have also seen with Verizon that it can take an hour or so for the process to activate the Sim card. 

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  dotson636

  • July 06, 2019 13:44

  Yes this is a new camera and my first spartan camera. I purchased the data plan Last night.

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  John Lockburner

  • July 06, 2019 13:55
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  Check the credit card and see if it was charged. I'll bet the purchase didn't go through and you just need to buy the plan. You can also look on the online portal and check your data plans there.

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  dotson636

  • July 06, 2019 14:08

  It says authorization pending on my debit card account. So do I just need to wait for it to go through?

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  John Lockburner

  • July 06, 2019 14:11

  I would say yes, sounds like maybe the card wants to make sure it's a legit charge

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