System Busy

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Neil Shelton

• July 05, 2019 23:58

Brand new AT&T 4g camera. Got the data plan purchased and signal is strong. However it can’t send pics. The green light on the front blinks continually and when I try to do anything it says system busy. Any ideas?

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  John Lockburner

  • July 06, 2019 01:20

  Did you get your data from Spartan or ATT directly?

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  Elizabeth Swoope

  • July 06, 2019 01:40

  In addition to Johnny’s question, the camera is registered and on your account? On the app? 

  You’re using a name brand class 10 (not 4 or 6) SD card, standard size (not micro SD in an adapter), 32 G or lower capacity, formatted in the camera.

  Does the camera pass the Hello test? With the camera logged into the AT&T network, fourth tab, Diagnostics, Hello test. If it doesn’t pass the Hello test, it isn’t connected to the network. If it passes that test, then we look at other things.

   

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  Neil Shelton

  • July 06, 2019 01:46

  Thanks guys. Got it going. Had an extra SIM card and switched them and it works.

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  Elizabeth Swoope

  • July 06, 2019 03:05

  Glad it was something simple. Thanks for taking the time to come back and let us know.

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