NO SD CARD keeps flashing

Comments

7 comments

  • Elizabeth Swoope

    This sounds like something tech support needs to deal with because you may need to send the camera in. Please email support@spartancamera,com or call 770-582-0004 9 am - 6 pm Eastern M-F. 

    Does the class 10 card have an 80 on it or a 48? Did you format it in the camera? Is your firmware current? (I don’t think that any of these things is the cause of the problems you are having, but I have to at least mention them.)

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  • sikesfoxhounds

    it has 80 on it. yes i formatted it. Firmware will not update. When i go to FW Update, it says FILE NOT FOUND, then the camera restarts itself.

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  • Elizabeth Swoope

    Make sure the firmware file does not have any spaces, parentheses, or numbers in parentheses. Either the file is not on the SD card or it does not have the correct name. Or it could be the SD card problem you mentioned.

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  • John Lockburner

    You are using a full sized SD card, not a micro or micro with adapter correct? Did you load the firmware on to the SD card itself?

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  • Elizabeth Swoope

    To add to what Johnny says, did you go to the page below and download the firmware file for your camera to the SD card? The menu FW update requires that the file be on the SD card. If the file isn’t on the SD card, then you need to request the Over the Air (OTA) FW update but using the Update button on the Status Report page in the app. OTA update is not going to happen if the camera is giving you the SD card error message, though.

    https://my.spartancamera.com/download

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  • sikesfoxhounds

    I tried OTA as well. It failed. I will try manually if I can get the card to read.

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  • John Lockburner

    You can try putting a layer or two of scotch tape on the back side of the SD card and see if it helps

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