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8 comments

  • maiersinc

    I set up the camera it took one picture so I turned it of later went to the woods and it would not turn back on

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  • Elizabeth Swoope

    What model camera (GC-what?)?

    What brand, capacity, class (4, 6, or 10), and size (standard or microSD in an adapter) are you using?

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  • maiersinc

    GC-u4gb
    Scan disk 32gb class 10 standard sd

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  • Elizabeth Swoope

    Can you try a different SD card?

    Can you log into your account on the portal (www.spartancamera.com) and check to see whether the firmware is current? Cameras menu, Firmware Update.

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  • maiersinc

    I updated it right away
    Tried different as card
    Tried different batteries
    The screen just will not turn on

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  • Elizabeth Swoope

    Please contact tech support, support@spartancamera.com, 770-582-0004 9 am - 6 pm Eastern M-F. It sounds like you’ve done everything you can. If you haven’t left the batteries out of the camera for several hours, you can try that, but you’ve covered the usual basics.

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  • John Lockburner

    Are you sure that you got the firmware for your exact camera model? If you didn't that could be the problem. Did you update manually or over the air? It can't hurt to try updating the firmware again manually.

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  • Elizabeth Swoope

    Here’s the page to download the firmware. You’ll need to use the instructions for cameras that don’t have FW Update in the menus because you can’t access the menus. The Playback button method will work.

    https://my.spartancamera.com/download

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