3g Stopped Completely

Comments

10 comments

  • Elizabeth Swoope

    Support will get back to you. They are responding to calls and emails as fast as they can and in the order received.

    Was the last status report before or after the last picture you got?

    The SD card could be bad, something could have damaged the antenna (although that’s not as likely as other possibilities), do any of the last few night pics have anything other than P5 on the info strip? 

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  • Jordan Peterson

    Last picture (and sign of life) was 7 PM on the 3rd. P5 in the info strip. The last status report was that same day at noon.

    Camera is GC-VCTb

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  • Elizabeth Swoope

    So no P3 on any of the last few pics? Could still be batteries, but no way to tell. 

    Assuming the FW is current.

    it could be any of the things I mentioned. Unfortunately you won’t know until you go to the camera.

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  • Jordan Peterson

    Just found out the 3G will be worthless come 2020?

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  • Elizabeth Swoope

    Spartan Camera announced and sent emails in June 2018 (as soon as Verizon notified of the December 31, 2019, 3G sunset) about the sunset. Offered an upgrade program, which is still available, $250 for a new 4G camera. There were announcements on the Facebook page and several of us posted in trail cam and hunting groups, plus multiple emails being sent.

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  • John Lockburner

    That date May be extended so don't shut your cameras down yet. Is overwrite turned on in your camera settings? Look at the picture numbers on the portal. Are they in sequence or all the same or possibly big gaps in the numbers?

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  • Jordan Peterson

    Overwrite is on. And I have never had problems with that. I have never gotten close to filling a SD card

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  • John Lockburner

    I would check the numbers on the portal, sometimes memory cards just go bad out of nowhere

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  • Jordan Peterson

    Support got back to me and said even if SD was bad it would send status reports still

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  • John Lockburner

    Most of the time that is true but I have seen a bad SD card keep the camera from even turning on. If you want to email me your portal log in information I can take a look at things for you. My email is johnny.lockburner@spartancamera.com 

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