Verizon Z4GB Signal Strength

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Steve Peterson

• September 11, 2019 23:24
• Edited

So I have four of these cameras, and all but one is located in an area that has low signal strength.  However, all four cameras always show a full 5 bars of signal strength.  Many of these cameras frequently fail to send 10-15 pictures in a row (usually at night), and video requests rarely go through.

The only time they show less than 5 bars is when the will not acquire Verizon's signal at all.

Is this just my cameras or is this all of the 4G "Z" cameras?  If not, is there any fix in the works?  As is, the signal strength indicator is nothing more than an "on/off" indicator.

 

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  Elizabeth Swoope

  • September 12, 2019 00:03

  My Z and two Ws show 5 bars in an area where my phone gets 1 or 2 bars of 3G. Some of the difference is likely due to the larger antenna on the cameras.

  Unlike your cameras, though, mine aren’t missing pics or videos. I sometimes request several videos back to back and they all come in. So I don’t think that all Zs do the same thing that your cameras are doing, but that doesn’t help you and your situation because you are obviously experiencing problems.

  Have you talked to tech support about this? 

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  John Lockburner

  • September 12, 2019 01:43

  Steve I have heard from someone that the 4g/LTE signal is either there or it's not as far as being able to detect it, not just the cameras but with most devices. He said it's different than your phone because your phone is searching for a 4g signal that transmits voice, not data and apparently they are different. I didn't hear this from anyone at Spartan so I don't know how true it is. Are your cameras firmware up to date? The last update helped a lot with the connection.

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  Steve Peterson

  • September 12, 2019 13:27

  I have not talked to tech yet, you guys tend to know as much as they do regarding things like this.  I have just issued the firmware update so I will see if that helps.  Thx.

   

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  Steve Peterson

  • September 16, 2019 01:10

  Over the weekend I've paid particular attention to what pictures I don't receive.  Almost all of those missed are at night.  Does Verizon reduce there signal strength at night?  Or, does higher humidity at night affect this? Or, is this coincidence?

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  John Lockburner

  • September 16, 2019 01:26

  Steve I don't know the answer to what you're saying but I have noticed similar behavior with ATT especially on holiday weekends.

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  Elizabeth Swoope

  • September 16, 2019 01:28

  Your guess on that is as good as mine. I doubt that signal strength is reduced, but what difference there is in atmospherics and how that affects signal, who knows?

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