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19 comments

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  • scott boettcher

    You may need a firmware update or monthly credits

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  • scott boettcher

    You may need a firmware update or monthly credits

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  • Guy Hester

    When I got the notice Foy renewal and it was paid I stopped getting any pix as of yesterday. Really annoying

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  • John Lockburner

    Guy you got the notice for data renewal? If so from who?

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  • Elizabeth Swoope

    Guy,

    Did you get a receipt or a notice? Is there any chance that there’s a problem with the credit card that’s on file?

    if your data is from AT&T Buy-A-Session, those don’t auto renew. If your data is from Spartan, those plans auto renew.

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  • Guy Hester

    No I didn’t I may go check that out

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  • Guy Hester

    I will do the update today and see if I can get it to work. Can you do the update on the app or does it need to be done with the cam itself?

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  • Guy Hester

    As of now the cam will not take any commands ether

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  • John Lockburner

    Where are you getting your data from, Spartan or ATT buy a session?

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  • Guy Hester

    Spartan

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  • John Lockburner

    How's the batteries? Do any of your last night pics show anything other than P5 on the bottom right of the picture?

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  • Guy Hester

    I’m not getting pix at all

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  • Guy Hester

    Batteries are showing 100%

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  • Guy Hester

    No it shows p5 on all of them

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  • John Lockburner

    Do you have the camera with you? Can you go into the menu and to diagnostics and do a hello test?

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  • John Lockburner

    Also on the online portal go to account and data plans and make sure it shows a current plan for the camera.

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  • Guy Hester

    If I had it with me I wouldn’t be so angery but it’s in the field and I can’t go in and get it because the deer I have a few pix of just showed up and I really don’t want to spook him. I’m positive it is some bs like before with my spartan on my Jager pro hog trap and they will say sorry we will flip the switch back on we messed up

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  • Guy Hester

    And yes I have a current plan and they pulled the amount from my account to cover it

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  • John Lockburner

    If you want to email me your portal log in information I'll see if I can find something obvious. My email is Johnny.lockburner@spartancamera.com

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