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Stephen Mowrey
My camera is working great during daylight hours but not at night. I have walked in front of it multiple times and it doesn’t take a picture. Then at 12:30 am it randomly took 4 pictures that were clear but nothing appeared in the pic that could have activated it. Prior to sunrise my dogs and I went in front of the camera and it did not take a picture or pictures.
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  • John Lockburner

    Do you have any start/stop times set? How's your battery strength? Is your daily limit set to zero? I'm assuming that you are using premium and the app.

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  • Elizabeth Swoope

    What is your sensitivity set to?

    Have you checked the SD card to see if it is taking pictures but not sending them or not taking them at all? 

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  • Stephen Mowrey

    New batteries, sd working fine all day just nothing at night except to 6 pics it took randomly at midnight. Rechecked settings and they look correct.

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  • Stephen Mowrey

    Tigger interval and time lapse interval should be set to ??

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  • John Lockburner
    • Edited

    Try defaulting the settings in the cameras menu. What model camera?

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  • John Lockburner

    Trigger interval is the time between photos, if on a feeder I use one or two minutes. Time lapse will take a picture at a set interval whether there's something there or not. I usually leave that off.

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  • John Lockburner
    • Edited

    Do your photos that came in after midnight have a T or M on the bottom of them?

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  • Stephen Mowrey

    gc-a4gb(s378a) the test pic works fine

     

     

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  • Stephen Mowrey

    the random pic has a T at the bottom

     

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  • Stephen Mowrey

    should the screen show anything in the "on" postion? I see a blinking green light for a few seconds and then noting

     

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  • Stephen Mowrey

    the test pic has an E at the bottom

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  • Elizabeth Swoope

    T means time lapse.

    Here’s some info on settings, although I don’t think it gives much info on time lapse or start stop.

    https://support.spartancamera.com/hc/en-us/community/posts/360035447013-Camera-settings-app-example-settings-and-explanation-

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  • John Lockburner

    No, the screen should go blank after you turn it to on and the green light will blink while it arms itself. If you have a T on the bottom of the picture that means time lapse is turned on. If you want to email me your portal log in info I can take a look at things for you. johnny.lockburner@spartancamera.com

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  • Stephen Mowrey

    set to default and its not working at all.... 

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  • Elizabeth Swoope

    What is the firmware date? Either check the status page in the app, or Information (third tab, scroll down) in the camera?

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  • John Lockburner

    I'm logged in and checking things out

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  • Stephen Mowrey

    It has been on for hours and is taking NO pics except test pic. I’m going to turn it of and back on.

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