Battery issue resolved now no cell coverage? Issues are starting to pile up

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Derek Gammage
The AA batteries in my camera, which is located almost 7 hours away, went dead after about 36 hours when I first installed it in a very heavy deer traffic area. Or at least they were too low to transmit pictures any longer but I would still receive a status update every day. So I finally made it out to the camera this morning and I set up a full solar/battery combo from herd360 and I thought I had the issue solved as the battery is reading full charge on latest update but I still haven't gotten any pics. I'm assuming it's because now I'm only showing a signal strength on 1 after weeks of good signal. The lowest signal strength I had on any previous reports was a 3. The camera is on the same T post for crying out loud. I'm about to move on from this entire experiment. I've dropped some serious coin on this for a day and half worth of pics.
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  • John Lockburner

    Any chance the antenna got damaged setting up the solar set up?

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  • Derek Gammage

    No chance. I didn't even take the camera off the post. I just opened the door and closed the door. The solar panel and battery box are not mounted on the same post. Coverage is pretty strong in that area of the property. That's why I chose the location for this camera.

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  • John Lockburner

    That is very odd. Maybe it's just a temporary coverage issue. What is the camera model and where is the camera located? Verizon has been having some issues lately.

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  • Elizabeth Swoope

    Is the firmware current? What SD card are you using? What is the date/time of the latest status report? 

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  • Derek Gammage

    Located near Hext Texas. AT&T sim card. Coverage is normally very solid on the property. Hopefully it is temporary. We were there all day yesterday and this morning and had no issues with phone calls or texts. Is there any way I can try to force some sort of action on the camera. I hate just waiting. Tons of deer in front of that camera every morning and evening.

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  • John Lockburner

    No way to force it, hopefully the midnight status report comes through

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  • Derek Gammage

    App says firmware is up to date. It's the same as card that was in the camera when it was sending pics non stop after I first set it up. Last status report today at 11 am. That's the time I chose for reports

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  • Elizabeth Swoope

    Derek,

    You may want to set some scheduled events throughout the day just to keep the camera checking in. I have mine check in with a photo or status report about every 3 hours. That way, I don’t have to wait too long if I request something. 

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  • Derek Gammage

    Shouldn't the camera be sending pics if the signal has improved since the last update at 11 am?

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  • John Lockburner

    Yes, unless something else is causing the problem. If you'd like to send me your portal log in information I can take a look at things for you. My email is johnny.lockburner@spartancamera.com

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