time problems

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Donald Perkins

• November 03, 2019 12:55

1. I cant set a time zone,and it only shows miliitary time

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  Jamie Bardin

  • November 03, 2019 13:23

  Can you elaborate how you are trying to do it?  The time zone will sync once the camera checks in, and I can change it from the mobile app or the camera itself.  Can also change via the settings commands on the website.  I don't think you can change the time format, fairly typical to use military time for cameras so as not to confuse.

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  John Lockburner

  • November 03, 2019 13:29
  • Edited

  Best way to do it is set it on the app and then click to update settings. Military time is the only option. If you already have a settings update scheduled you might not be able to make the change. If that's the case then cancel the pending update, set the time zone and and reschedule the settings update.

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