Camera not working properly

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Jamie Floyd

• December 08, 2019 20:37

Not sending pictures since early this morning and camera is stuck in cancel camera update request that is in red. Tried to request photo and format SD card but can’t.

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  John Lockburner

  • December 08, 2019 20:41
  • Edited

  The camera won't update until it checks in sending a picture or status report. That's why the red cancel update is still showing. It just hasn't updated yet.

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  Jamie Floyd

  • December 08, 2019 20:51

  It’s been 6 hrs since I requested one. The last one I received was yesterday at 6:35pm. It’s never taken this long something is wrong.

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  John Lockburner

  • December 08, 2019 20:54
  • Edited

  Are you running real time on on the camera? Sounds like maybe you have a 3g camera.

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  Jamie Floyd

  • December 08, 2019 21:44

  Yes I have GC-Z4Gb2 GO CAM I logged off app and back on and it is working now thanks.

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