Comments

73 comments

Sort by Date Votes
  • John Lockburner

    Most stores have the lithium. I usually order online from Walmart and then pick them up at the store. That's usually the best deal price wise.

    0
    Comment actions Permalink
  • John Lockburner

    The 4g cameras send a status report with every photo so I would think that when the video is sent the status report should update on the app even though it doesn't show on the video.

    0
    Comment actions Permalink
  • Mike Randall

    They should have not been low because early that night I had pictures and it said p5 and then yesterday morning I got a video of a squirrel and not a pic since

    0
    Comment actions Permalink
  • Mike Randall

    I remember seeing that now cuz I got the video at 721 am and it said that but I have not got anything from that since

    0
    Comment actions Permalink
  • Mike Randall

    If I change the batteries will I have to set it up again or no

    0
    Comment actions Permalink
  • Mike Randall

    I just don’t see how my batteries are low if that’s what u guys think they are 20 days old

    0
    Comment actions Permalink
  • John Lockburner

    You should not have to set the camera up again, worse case you might have to do a settings update. Look at the status report and see how many pictures the camera has sent. I would also cancel any pending commands that you have requested before you change the batteries. It could be something else but let's start with the batteries. Also since you're going there take a picture of the SD card in case we need that info.

    0
    Comment actions Permalink
  • Mike Randall

    My as card is a Sandisc 32 gb with 10 circled

    0
    Comment actions Permalink
  • Mike Randall

    If my batteries are low is that why it takes a request so long to update cuz I did one yesterday and it said pending for 8 hours so I cancelled it

    0
    Comment actions Permalink
  • Mike Randall

    I notice the time on the update I just asked for is an hour off what the heck I’m so sick of this camera

    0
    Comment actions Permalink
  • John Lockburner

    The requests won't update until the camera checks in sending a status report or picture. If the time zone isn't set in the camera settings in the app and updated to the camera it will cause all kinds of problems including your time being off.

    0
    Comment actions Permalink
  • John Lockburner

    Mike, there's a learning curve with cell cameras. Just give it some time to learn about it and I think you'll be very happy with it.

    0
    Comment actions Permalink
  • Mike Randall

    The time zone has been set since I got the camera and it shouldn’t change on it’s own

    0
    Comment actions Permalink
  • Mike Randall

    Well when I put it out in the field I want it to work and always work not this bs where it works for a few days then nothing this is bs and support is horrible cuz I don’t usually email but apparently it’s the only way spartan cams works

    0
    Comment actions Permalink
  • John Lockburner

    You can call too, just have to leave a message. Is the camera in the same time zone that you are?

    0
    Comment actions Permalink
  • John Lockburner

    Can you take some screen shots of your camera settings and status report and post them? You may need a computer to post the shots depending on your phone.

    0
    Comment actions Permalink
  • Mike Randall

    Yes it is

    0
    Comment actions Permalink
  • Mike Randall

    I have a iPhone

    0
    Comment actions Permalink
  • Mike Randall

    I can’t figure out how to post a pic

    0
    Comment actions Permalink
  • Mike Randall

    Idk how to do that ugh

    0
    Comment actions Permalink
  • John Lockburner

    Like I said you may have to do it from a computer. There should be an icon to post a photo but depending on your phone it may not show.

    0
    Comment actions Permalink
  • Mike Randall

    I give up nothing works for me

    0
    Comment actions Permalink
  • Mike Randall

    Frustrating

    0
    Comment actions Permalink
  • John Lockburner
    • Edited

    It will work, just change the batteries first. Then turn the camera to set up and when it finds signal press the OK button to take a picture and then press it again to send the picture. Watch what it says on the screen and we'll go from there. Cancel all your requests first before changing the batteries.

    0
    Comment actions Permalink
  • John Lockburner

    I've been there and completely understand the frustration

    0
    Comment actions Permalink
  • Mike Randall

    Ok

    0
    Comment actions Permalink
  • Mike Randall

    John are u a dealer or what

    0
    Comment actions Permalink
  • John Lockburner

    I do camera testing for Spartan and some tech support

    0
    Comment actions Permalink
  • Mike Randall

    Ugh

    0
    Comment actions Permalink
  • John Lockburner

    What?

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post